Comprised of people who care about charitable organizations and the work they do, Touched By Flowers is wholly owned and operated by individuals with extensive floral and gift background. 

Touched By Flowers was founded on two guiding premises:

  1.  Give back.       
  2.  Always make sure customer satisfaction is our top goal.  Our mission is to
       delight you and the recipient of your floral purchase.                                           

We truly understand without you we would not exist.  Each staff member is empowered to insure you 100% complete satisfaction.  We recognize it’s not good enough to simply meet your expectation….we must exceed it.

Because we work with a highly perishable product we ask you to take the following into consideration as you place your orders:

We are dedicated to delivering your floral and gift orders in a timely manner. The actual time and date your order is delivered is affected by the time of day your order is placed, the method of delivery or shipping you select, weather conditions, and whether or not the destination is a remote location. Our delivery policies explain the delivery options available to you and how we process orders.

Please bookmark Touched By Flowers and use us again and again. 
Touched By Flowers….the floral gift that gives twice.

As always, thank you for your valued business.  We’d love to hear from you.

Contact Information:

By Email:
wecare@touchedbyflowers.com

By Phone:
Customer Service - 866-848-9306

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Taxes and Pricing

Taxes: Touched By Flowers adds 7% sales tax on any order going to Florida. We are not required to charge sales tax for any other delivery outside of Florida.

Service Fee: Touched By Flowers adds a $9.95 Service & Transmission Fee for all orders. In some cases, the delivering florist may choose to take a delivery fee out of the price of the arrangement. All transactions are in US currency.

Cancellation Policy: While we process your request the moment we receive it, it is sometimes very difficult to get cancellation requests complete. Our network ranges through out the country and because of the importance placed on a timely delivery of your request and various time zones, it can sometimes be very difficult to stop or cancel a delivery attempt or a placed order. Cancellations must be done with-in 2 hours of placing your order. We reserve the right to charge a cancellation fee of a mininium $10.00 per order for any order cancelled after this period of time.